This page traces the source-backed flow for creating a VPS from the customer/API request through to HostDaemon provisioning on the compute host.

• Main repo: vps/vps project 1.
• Main application area: product/website.
• Compute execution: HostDaemon and host command handlers.
• Related repo: vps/compute project 22, for deployed compute-host programs and scripts.

1. The API accepts a create-server request and validates the customer, plan, OS, network, billing state, and requested options.
2. Domain services create a Guest in the database with status Building.
3. Provisioning services assign the lease, host, network, primary interface/IPs, backup schedule, and default firewall state.
4. GuestManagementService.CreateGuest() creates a CreateGuestCommand.
5. HostDaemon polls the HostCommand table, marks the command started, and runs CreateGuestCommandHandler.
6. On success, HostDaemon sets the guest status to Active, commits the guest, records actions/logs, sends mail, updates network members, and marks the command completed.
7. On failure, HostDaemon attempts cleanup/refund/cancellation and leaves the guest Suspended or Terminated depending on where the failure occurred.

Source: product/website/WebApi/Services/GuestPlanApiService.cs

Entry point: GuestPlanApiService.CreateServer().

What it does:

• CustomerResourceService.GetCustomer()
  • Loads the customer entity, including subscription state and billing history.
• customer.Subscribed check
  • Blocks creation if the customer lacks verified payment details.
  • Signup flow can bypass this by calling with requireSubscribed = false.
• ValidateCreate()
  • Checks purchase eligibility, guest limits, DTO fields, and plan availability.
• GetGuestCreationParams()
  • Resolves facility, plan, operating system, network, and extras into GuestCreationParameters.
• _transactionRunner.Transaction()
  • Wraps domain guest creation so the main database changes are atomic.
• _guestCreationService.CreateNewGuestDomain()
  • Performs the domain-level guest creation described in the next step.
• NHibernate flush
  • Forces the guest insert so the API ID exists before the response is returned.
• _invoiceService.TryProcessInvoice()
  • Runs after the domain transaction if the command has a blocking invoice that RequiresPayment().
  • Attempts immediate payment using customer credit or stored payment details.
  • If payment fails, the command still enters the queue and HostDaemon blocks on the unpaid invoice later.

Result: the API returns an action DTO for the created host command so the caller can poll build progress.

Source: product/website/Domain/Services/GuestCreationService.cs

Entry point: GuestCreationService.CreateNewGuestDomain().

What it does:

• _invoiceService.CustomerCanPurchase()
  • Blocks customers with overdue invoices.
• Guest limit check
  • Compares customer.GuestCount with customer.GuestLimit.
• Private IP validation
  • If a VPC private IP was requested, validates that it belongs to the requested network.
• Split NIC validation
  • Requires a private network when SplitNics is requested.
• _guestFactory.InitializeNewGuest()
  • Creates the in-memory guest entity.
  • Sets initial status to Building.
  • Sets plan/OS placeholders, generated name, hostname, and rescue password.
• _validationService.ValidateOrThrow(guest)
  • Runs entity validation before provisioning resources.
• Option application
  • Applies port block, IPv6, split NICs, SSH keys, scripts/user-data, and duration settings.
• Referral and fraud-review handling
  • Applies referral information where present.
  • Marks the customer for review on the 10th server creation path.
• _guestProvisioningService.ProvisionNewGuest()
  • Allocates lease, host, network, interfaces, backup schedule, and firewall state.
• _guestService.Commit(guest)
  • Persists the configured guest.
• _guestManagementService.CreateGuest()
  • Queues the HostDaemon create command.

Result: a fully allocated database guest exists and a create command is queued.

Source: product/website/Domain/Services/GuestFactory.cs

Entry point: GuestFactory.InitializeNewGuest().

What it sets:

• Host = Host.Unset, Storage = Storage.Unset, and CurrentCpuModel = CpuModel.Unset until provisioning assigns real resources.
• A unique generated name and customer-facing hostname.
• Rescue password and OS-specific defaults through guest.InitializeFromOperatingSystem().
• NetnsEnabled based on customer compatibility.
• Initial status:

guest.SetStatus(GuestStatus.Building);

Result: the guest starts life as Building, not Running or Active.

Source: product/website/Domain/Services/GuestProvisioningService.cs

Entry point: ProvisionNewGuest().

Allocation sequence:

1. GuestLeaseCreationService.CreateNewLeaseForGuest()
   • Creates lease and lease-term records.
   • Creates the invoice that can block command execution.
2. HostService.AddGuestToAvailableHost()
   • Selects and assigns a compute host in the requested facility.
3. NetworkService.AddGuestToNetwork()
   • Assigns the guest to the selected network zone.
4. GuestService.AssignPrimaryInterfaceToGuest()
   • Creates the primary interface.
   • Allocates public IPv4 and IPv6 where applicable.
5. GuestService.AssignAdditionalInterfaces()
   • Adds VPC or split-NIC interfaces.
6. BackupScheduleService.SetupGuestBackupSchedule()
   • Sets backup and offsite backup schedule state.
7. SetupDefaultFirewall()
   • Clears or initialises firewall state for a fresh guest.

Result: the guest has database-side host, lease, network, interface, backup, and firewall assignments before HostDaemon starts the VM build.

Source: product/website/Domain/Services/GuestManagementService.cs

Entry point: CreateGuest().

What it does:

• Creates CreateGuestCommand through _hostCommandFactory.CreateCommand<CreateGuestCommand>(guest).
• Attaches build inputs:
  • EmailVPSPassword.
  • Password override through WithPassword.
  • Deployment script and script input.
  • SSH key IDs.
  • User-data.
• Calls HostCommandService.AddHostCommand().
  • Persists the command to the HostCommand table.
  • Leaves it not started and not completed until HostDaemon picks it up.

Source: product/website/Domain/Entities/CreateGuestCommand.cs

Customer-visible command steps:

1. Requesting server resources.
2. Allocating virtual disk.
3. Installing operating system.
4. Starting server.
5. Configuring operating system.
6. Processing invoice.

Invoice blocker:

• CreateGuestCommand implements IInvoiceBlockableCommand.
• Its blocking invoice is Guest.LatestLeaseTerm.Invoice.
• HostDaemon will not build prepaid guests until that invoice is paid.
• For postpaid customers, the invoice gate depends on subscription state.

Source: product/website/HostDaemon/Hosted/HostCommandThread.cs

Polling sequence:

1. GetNextCommand()
   • Opens a database transaction.
   • Calls broker.GetNextCommand() to find the next unstarted, unblocked command.
   • Calls service.TryStartCommand() to mark it started atomically.
2. TryStartCommand() guards
   • Checks IsBlockedBy().
   • Checks IsDuplicateOf().
   • Prevents concurrent execution of incompatible commands for the same guest.
3. Query-duration guard
   • If acquiring a database connection takes too long, the command is skipped for that pass.
   • This avoids starving already-running handlers when the pool is contended.
4. Worker start
   • Starts new Thread(new ProcessCommand(…).Run).Start().
   • Some Windows host paths can run commands in a separate process.

Polling behaviour: HostDaemon adapts its sleep duration based on database responsiveness. If no command is found, it rests long enough to avoid tight-loop polling.

Source: product/website/HostDaemon/Handlers/CreateGuestCommandHandler.cs

Entry point: CreateGuestCommandHandler.Handle().

Base class: BlockingHostCommandHandler<CreateGuestCommand> handles the invoice gate before host-side work begins.

Build sequence:

1. Step 0: Invoice gate
   • Calls base.Handle(command).
   • Checks command.BlockingInvoice() through BlockedOnInvoice().
   • For prepaid invoices, blocks until invoice.Paid.
   • For postpaid invoices, blocks only when the customer is not subscribed.
   • If blocked, returns without touching the guest.
2. Step 1: Request server resources
   • Connects to the compute host shell through ConnectShellToGuest().
   • Checks banned-customer conditions.
   • Aborts if a disk already exists for this guest.
3. Step 2: Allocate virtual disk
   • Calls CreateVirtualDisk().
   • Issues licences early through ChangeLicensesFromTo() so activation can complete before OS install.
4. Step 3: Install operating system
   • Calls InstallOperatingSystem() on the compute host.
   • Configures time machine if enabled.
5. Step 4: Start server
   • Boots the VM on the compute host.
6. Step 5: Configure operating system
   • Waits for the guest to respond to ping.
   • Installs SSH keys.
   • Runs deployment script/user-data.
   • Sets the password.
7. Step 6: Finalise successful create
   • Calls FlagGuestAsCreated().
   • Sends relevant customer emails.
   • Updates network membership state.

Successful status transition:

command.Guest.SetStatus(GuestStatus.Active);
_guestService.Commit(command.Guest);

Result: the source-backed transition is Building to Active, not Running.

Source: product/website/HostDaemon/ProcessCommand.cs

Entry point: ProcessCommand.Run().

What it does:

• Loads the command from the database with broker.GetById().
• Resolves the correct handler through uow.GetHandlerFor(command).
• Calls handler.Handle().
• On success:
  • Calls command.SetCompleted().
  • Commits the command.
  • Calls handler.Completed().
  • Commits again for post-completion changes.
• On handler failure without an exception:
  • Saves structured ExceptionSummary and log output.
• On load or commit failure:
  • Enqueues a FailedCommand for later recovery.

Result: HostDaemon writes command state directly to the shared database. There is no separate HTTP callback to the API in this path.

Source: product/website/Domain/Services/InvoiceService.cs

Entry point: InvoiceService.TryProcessInvoice().

What it does:

• Refreshes the customer entity.
• Returns early if the invoice does not require payment.
• Marks the invoice ready for sending.
• Handles zero-dollar invoices.
• Uses customer credit first.
• Generates a credit-card deposit if needed and possible.
• Preserves invoice sent state in credit-only failure cases to avoid duplicate payable-now emails.
• Calls invoice.MarkAsPaid() on success.

Source: product/website/HostDaemon/BlockingHostCommandHandler.cs

What it does:

• Checks the command's blocking invoice before the handler performs host-side work.
• Blocks prepaid invoices until paid.
• Allows subscribed postpaid customers through when the invoice is not final and unpaid.
• Reschedules unpaid commands with RetryAfter(PENDING_PAYMENT_WAIT_TIME, …).
• Cancels commands when the invoice is overdue, cancelled/final, or the command has waited at least 14 days.

Important distinction: successful provisioning does not appear to finalise the invoice. The invoice is a blocker for the create command; the API/payment path pays it before or while HostDaemon waits.

Source: product/website/HostDaemon/BlockingHostCommandHandler.cs

Behaviour:

• BlockedOnInvoice() returns true when the relevant invoice/subscription condition blocks execution.
• RescheduleOrCancel() decides whether to retry or cancel.
• Retry path uses a 1-minute wait.
• Cancel path runs the handler's Cancel() method.

Create guest cancellation: CreateGuestCommandHandler.Cancel() does the following:

• Ends the lease.
• Cancels the invoice when needed.
• Removes allocated resources from the guest.
• Sets guest status to Terminated.
• Commits the guest.
• Sends a guest-creation-cancelled email when appropriate.

Source: product/website/HostDaemon/Handlers/CreateGuestCommandHandler.cs

Entry point: HandleException().

What it does:

• Logs the failure.
• Writes a CreateGuestFailure system action.
• Clears command.ResultData so the generated root password is not recoverable from the failed command.
• Attempts cleanup:
  • unclean guest poweroff;
  • primary disk removal.
• In a transaction:
  • cancels and refunds the invoice where applicable;
  • ends the current lease;
  • cancels the guest;
  • sets guest status to Suspended;
  • commits the guest.
• Revokes licences.

Important distinction: failed creates are left suspended for later automatic cleanup rather than being deleted immediately.

Source: product/website/HostDaemon/Hosted/FailedCommandQueue.cs

Behaviour:

• ProcessCommand enqueues a FailedCommand when command loading or committing fails.
• FailedCommandQueue.Run() later:
  • loads the command;
  • runs handler abort logic;
  • calls command.SetFailed() with exception/log output;
  • commits the state.
• If failure handling itself fails for non-database reasons, it logs and proceeds rather than retrying indefinitely.

• Customer has unpaid or overdue invoices.
  • API path: CustomerCanPurchase() can block creation.
  • HostDaemon path: BlockedOnInvoice() can block execution.
• Customer has no verified payment details or is not subscribed.
  • API path checks customer.Subscribed.
• Customer is at guest limit.
  • Checked at API and domain level.
• Plan is inactive or not listable.
  • Caught by ValidateCreate().
• No host, network, or IP is available.
  • Allocation services fail before HostDaemon starts the build.
• HostCommand is blocked by another active command.
  • TryStartCommand() checks blocking and duplicate guards.
• Payment cannot be processed.
  • TryProcessInvoice() returns false; HostDaemon later blocks on the invoice.
• HostDaemon cannot create disk, install OS, start guest, or reach guest by ping.
  • Handler exception path suspends the guest and attempts cleanup.
• HostDaemon or database commit fails.
  • FailedCommandQueue attempts to record command failure later.

• product/website/WebApi/Services/GuestPlanApiService.cs
• product/website/Domain/Services/GuestCreationService.cs
• product/website/Domain/Services/GuestFactory.cs
• product/website/Domain/Services/GuestProvisioningService.cs
• product/website/Domain/Services/GuestManagementService.cs
• product/website/Domain/Entities/CreateGuestCommand.cs
• product/website/Domain/Services/HostCommandService.cs
• product/website/Persistence/HostCommandBroker.cs
• product/website/HostDaemon/Hosted/HostCommandThread.cs
• product/website/HostDaemon/ProcessCommand.cs
• product/website/HostDaemon/BlockingHostCommandHandler.cs
• product/website/HostDaemon/Handlers/CreateGuestCommandHandler.cs
• product/website/Domain/Services/InvoiceService.cs
• product/website/HostDaemon/Hosted/FailedCommandQueue.cs

• Which customer-visible status label maps to internal GuestStatus.Active in the current panel/API?
• Which operational job performs automatic cleanup/termination of suspended failed-create guests, and after what delay?
• Which logs/queries should support use first when a customer reports a server stuck in Building?

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